Last updated: 21.07.2026

These Terms & Conditions apply to the website, products, courses, digital materials, and related services provided by PROTITAM / GXA Oy (“we,” “us,” “our”).

By accessing our website, purchasing a course, creating an account, or using our materials, you agree to these Terms. If you do not agree, please do not use our website, purchase our products, or access our materials.

1. Company Information

Company name: GXA Oy
Brand name: PROTITAM
Business ID: 2873319-3
Registered address: Linkkitorninkatu 1, 20540 Turku, Finland
Contact email: titam@protitam.com

2. What We Provide

PROTITAM provides digital education, online courses, creator resources, video lessons, templates, checklists, and related content focused on music creation, video creation, home content production, personal brand presence, and creator consistency.

Our products are educational digital products. They are not professional legal, financial, medical, psychological, tax, or business advice.

3. Individual Courses and Digital Products

When you purchase an individual course or digital product, the applicable price, access period, included content, and payment terms will be shown on the relevant product page and at checkout.

Unless clearly stated otherwise at the time of purchase, an individual course purchase is a one-time payment that provides 12 months of access from the date of purchase. It does not create a recurring subscription.

After the stated access period ends, access to the course platform, video lessons, and non-downloadable content will expire unless you actively purchase a renewal or another access period.

Downloadable resources that are specifically made available for download, such as workbooks, templates, checklists, guides, presets, project files, and other creator resources, may be retained for your personal use after platform access ends, subject to the intellectual property and licence terms stated in these Terms.

Where a product page or checkout clearly states a different access period or delivery model, the product-specific information shown at the time of purchase will apply.

4. No Lifetime Access

Purchases do not include lifetime platform access unless lifetime access is expressly and unambiguously stated in writing on the relevant product page and at checkout.

Unless otherwise stated at the time of purchase, individual courses include 12 months of access.

“Lifetime access” should not be assumed from the use of terms such as one-time payment, permanent download, full course, complete course, or unlimited learning.

A one-time payment describes the payment method and does not mean that online platform access continues indefinitely.

5. Personal Account Use

Your course access is for your personal use only.

You may not share your login details, account access, videos, downloads, templates, private links, or any paid materials with another person.

We may suspend or terminate access if we believe your account has been shared, misused, copied, distributed, or used in a way that violates these Terms.

6. Payment, Pricing & Taxes

Prices are shown on the checkout page before purchase.

You are responsible for reviewing the price, currency, access period, and payment terms before completing your order.

Unless clearly stated otherwise, your course purchase is a one-time payment for 12 months of access. It is not a monthly payment.

If taxes, VAT, or additional charges apply, they will be shown at checkout where required by law or handled by the payment provider.

6.1. All Access Memberships and Subscriptions

PROTITAM may offer an All Access membership that provides access to a collection of courses, digital materials, resources, updates, or other membership content.

The exact content included in a membership will be described on the relevant membership page and at checkout. Products, services, live events, personal mentoring, consultations, or separately priced programmes are not included unless expressly stated.

Monthly Membership

A monthly membership is an ongoing subscription billed monthly at the price shown at checkout until cancelled.

You may cancel a monthly membership at any time through the available account or subscription management tools, or by contacting titam@protitam.com.

Cancellation prevents future renewal charges. Unless mandatory law requires otherwise, access will remain available until the end of the current paid monthly billing period and will then expire.

Annual Membership

Unless expressly stated otherwise at checkout, an annual membership is a fixed 12-month access period paid in advance.

The annual membership does not renew automatically. To continue after the 12-month period, you must actively purchase or renew another annual access period.

Membership Access

Membership access is available only while the applicable paid membership period remains active.

When membership access ends, access to membership courses, videos, communities, and other non-downloadable content will end.

Downloadable materials that were legitimately downloaded during an active membership may be retained for personal use in accordance with the applicable licence terms.

Cancelling a membership does not transfer ownership of any course, video, template, resource, or other PROTITAM material to you.

Failed or Rejected Payments

If a recurring payment fails, is rejected, reversed, disputed, or remains unpaid, we may temporarily suspend membership access while the payment issue is resolved.

We will not continue charging after a monthly subscription has been validly cancelled.

Price Changes

Price changes for individual products apply only to future purchases.

For an active monthly membership, we may change the subscription price for justified reasons, such as changes in taxes, legal requirements, third-party platform costs, operating costs, or material changes to the membership offering.

Where required, we will provide reasonable advance notice before a price change takes effect. You may cancel the membership before the new price applies.

The price of a fixed annual membership will not change during its current 12-month access period. Any new price will apply only if you actively purchase a new annual period.

7. Refund Policy

Individual Courses and Digital Products

We offer a voluntary 30-day money-back guarantee for individual courses and digital products purchased directly through official PROTITAM / GXA Oy channels.

Monthly Memberships

Monthly membership payments are not covered by the voluntary 30-day money-back guarantee.

You may cancel your monthly membership at any time. Cancellation stops future renewal charges, but payments for a billing period that has already begun are not refunded.

Access will continue until the end of the current paid billing period.

Annual Memberships

We offer a voluntary 30-day money-back guarantee for annual memberships purchased directly through official PROTITAM / GXA Oy channels.

Refund Requests

To request an eligible refund, email titam@protitam.com within 30 calendar days of purchase.

Please include:

* Your full name

* Your purchase email address

* Your order details

* A short reason for the refund request, if you wish to provide one

If a refund is approved, access to the applicable course, membership, and non-downloadable materials will be removed.

We reserve the right to deny refund requests in cases of clear abuse, fraud, repeated refund behaviour, account sharing, copying, distribution, or violation of these Terms.

Nothing in this Refund Policy limits any mandatory consumer rights that may apply under applicable law.

8. Digital Content & Right of Withdrawal

Our courses and digital products are digital content that may become available immediately after purchase.

Where required by applicable law, before immediate access is provided, you will be asked to expressly request that the supply of the digital content begins during the statutory 14-day withdrawal period and to acknowledge that you lose your statutory right of withdrawal once the supply of the digital content begins.

If the required express consent and acknowledgement are not obtained, your statutory withdrawal rights remain unaffected.

The loss of the statutory right of withdrawal does not affect PROTITAM’s voluntary 30-day money-back guarantee or any other mandatory consumer rights that may apply.

9. No Guaranteed Results

We do not guarantee any specific result from using our course or materials.

We do not guarantee:

• More followers

• More views

• More subscribers

• Viral content

• Income

• Brand deals

• Career opportunities

• Business success

• Personal transformation

• Specific creative outcomes

Your results depend on your effort, consistency, creativity, skills, background, tools, personal situation, market conditions, and how you apply the material.

Any examples, case studies, testimonials, or results shown are for illustration only and are not guarantees of your own results.

10. Educational Purpose Only

Our content is created for educational and informational purposes.

You are responsible for your own decisions, actions, purchases, content, business activities, and results.

Before making legal, financial, business, tax, or professional decisions, you should consult a qualified professional.

11. Intellectual Property

All course videos, lessons, text, graphics, templates, checklists, workbooks, frameworks, images, branding, downloads, and related materials are owned by PROTITAM / GXA Oy or its licensors.

Your purchase gives you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the materials for your own learning.

You may not:

• Copy our course materials

• Share your login or course access

• Resell our materials

• Upload our materials online

• Publish our materials publicly

• Distribute our materials to others

• Use our content to create a competing product by copying our materials

• Claim our content, templates, systems, or frameworks as your own

• Teach, license, or commercially exploit our course materials without written permission

You may use what you learn to improve your own content, creativity, skills, and personal brand. You may not copy, reproduce, or distribute our protected materials.

12. User Content

If you submit comments, testimonials, feedback, messages, assignments, or other content to us, you confirm that you have the right to share that content.

You give us permission to use your feedback or testimonial for marketing purposes only if you have clearly allowed us to do so.

We will not use private student messages publicly without permission.

13. Community & Conduct

If the course includes a community, comment section, group, or support area, you agree to behave respectfully.

You may not post or send:

• Harassment

• Hate speech

• Spam

• Illegal content

• Threats

• Adult or explicit content

• Content that infringes another person’s rights

• Promotions unrelated to the course without permission

We may remove content or suspend access if we believe these rules are violated.

14. Platform Availability

We aim to keep the course platform and materials available during your access period, but we cannot guarantee uninterrupted or error-free access.

Access may occasionally be affected by maintenance, updates, third-party platform issues, internet outages, payment provider issues, technical problems, or events outside our control.

If a major issue affects access, we will make reasonable efforts to restore access or provide a practical alternative.

15. Course Updates

We may update, improve, correct, reorganise, or replace course and membership content in order to:

* maintain accuracy and relevance;

* correct errors or outdated information;

* improve quality or usability;

* maintain security or technical compatibility;

* respond to changes in software, platforms, laws, industry practices, or third-party services;

* add new materials, lessons, resources, or features.

Updates and changes will not intentionally remove the essential purpose or materially reduce the core value of a paid product during an active access period.

Where a change materially and negatively affects access to or use of purchased digital content, we will provide reasonable notice and any remedy required under applicable law.

Necessary technical, security, and compatibility updates will be provided during the agreed access period where applicable.

Discontinuation of a Course, Membership, or Platform

We may stop selling a course, digital product, or membership to new customers at any time. Stopping new sales does not normally affect an existing customer’s agreed paid access period.

If we permanently discontinue a course platform, membership, or other paid digital service before the end of an active customer’s agreed access period, we will, where reasonably possible:

* provide advance notice;

* continue access for the remainder of the agreed access period;

* provide access through a reasonable alternative platform;

* provide a substantially equivalent replacement; or

* provide an appropriate proportionate refund or other remedy where required by applicable law.

Where technically and legally possible, customers may also be given an opportunity to download eligible downloadable resources before the platform closes.

The opportunity to download resources does not remove any mandatory consumer rights or automatically replace an unfulfilled paid access period.

Nothing in this section creates a promise of lifetime access, permanent platform availability, or an obligation to continue selling or updating a product indefinitely.

Changes to These Terms

We may update these Terms to reflect changes in our products, business operations, technology, legal requirements, security practices, or third-party services.

Changes will normally apply prospectively to purchases made after the updated Terms take effect.

Terms applicable to an existing fixed-access purchase will not be retroactively changed in a way that materially reduces the customer’s agreed rights, except where a change is necessary or permitted under applicable law.

For ongoing monthly memberships, material changes will be communicated within a reasonable period before they take effect. Where required by law, members will have the opportunity to cancel before a material change becomes effective.

The version of the Terms provided or made available at the time of purchase will form part of the applicable purchase agreement.

16. Third-Party Tools & Platforms

Our website, course delivery, payments, email, analytics, video hosting, or marketing may use third-party platforms.

We are not responsible for the actions, downtime, errors, policy changes, or data practices of third-party providers.

You may be required to follow the terms and policies of those third-party platforms when using them.

17. Prohibited Use

You agree not to use our website, course, or materials for unlawful, harmful, abusive, fraudulent, or unauthorized purposes.

You may not attempt to hack, copy, scrape, reverse-engineer, disrupt, overload, or interfere with our website, course platform, payment system, or content delivery.

18. Termination of Access

We may suspend or terminate your access if you:

• Violate these Terms

• Share your account

• Copy or distribute our materials

• Abuse the refund policy

• Use the platform unlawfully

• Harass others

• Attempt to damage or misuse our website or systems

• Engage in fraudulent activity

If access is terminated due to a violation, no refund is owed unless required by mandatory law.

19. Limitation of Liability

To the fullest extent permitted by law, PROTITAM / GXA Oy is not liable for indirect, incidental, special, consequential, or business-related losses, including lost profits, lost revenue, lost opportunities, data loss, personal dissatisfaction, or failure to achieve expected results.

Our total liability for any claim related to a product or service is limited to the amount you paid for that product or service.

Nothing in these Terms limits rights that cannot legally be limited under applicable consumer law.

20. Force Majeure

We are not responsible for delays, interruptions, or failures caused by events outside our reasonable control, including natural disasters, war, strikes, pandemics, government actions, cyberattacks, power outages, internet failures, platform outages, payment provider issues, or other force majeure events.

21. Governing Law

These Terms are governed by the laws of Finland.

If you are a consumer, this does not limit any mandatory consumer protection rights that apply in your country of residence.

22. Complaints & Disputes

If you have a complaint, please contact us first at titam@protitam.com so we can try to resolve the issue directly.

If you are a consumer in Finland or the EU and we cannot resolve the issue, you may have the right to contact consumer advisory services or the Finnish Consumer Disputes Board.

23. Contact

For questions about these Terms, contact:

PROTITAM / GXA Oy
Email: titam@protitam.com

Last updated: 04.06.2026

This Privacy Policy explains how PROTITAM / GXA Oy (“we,” “us,” “our”) collects, uses, stores, and protects personal data when you use our website, purchase our products, join our course, contact us, or interact with our services.

1. Data Controller

The data controller is:

Company: GXA Oy
Brand: PROTITAM
Business ID: 2873319-3
Address: Linkkitorninkatu 1, 20540 Turku, Finland
Email: titam@protitam.com

2. Personal Data We Collect

We may collect the following types of personal data:

• Name

• Email address

• Billing information

• Payment confirmation details

• Course account details

• Login and access information

• Messages you send to us

• Support requests

• Course progress or activity inside the course platform

• Download activity where technically available

• Marketing consent preferences

• IP address

• Device and browser information

• Website analytics data

• Cookie and tracking data

• Purchase history

• Refund request information

We do not intentionally collect sensitive personal data unless you voluntarily provide it to us.

3. How We Collect Data

We collect personal data when you:

• Visit our website

• Purchase a course or digital product

• Create a course account

• Subscribe to an email list

• Download a free resource

• Contact us by email or form

• Request support

• Request a refund

• Interact with our emails, pages, ads, or course platform

• Accept cookies or tracking technologies

4. Why We Use Your Data

We use personal data for the following purposes:

• To provide access to purchased courses and digital products

• To process payments and manage orders

• To send order confirmations and course access details

• To provide customer support

• To respond to messages and questions

• To manage refunds and account issues

• To deliver email updates, if you have subscribed or if the message relates to your purchase

• To improve our website, course, content, and customer experience

• To understand website and course usage

• To protect our business, platform, intellectual property, and users

• To comply with legal, accounting, tax, and regulatory obligations

• To send marketing emails where allowed by law or based on your consent

5. Legal Basis for Processing

We process personal data based on one or more of the following legal bases:

Contract:
We process your data when necessary to deliver the course, digital product, account access, payment confirmation, customer support, or refund handling.

Legal obligation:
We process certain information to comply with accounting, tax, consumer protection, and legal requirements.

Consent:
We use consent for certain marketing emails, cookies, tracking, or other activities where consent is required.

Legitimate interest:
We may process data to improve our services, protect our website, prevent fraud, analyze performance, respond to customer requests, and maintain business records, as long as this does not override your rights.

6. Email Marketing

If you subscribe to our email list, download a free resource, or give marketing consent, we may send you emails about creator education, course updates, content tips, offers, and related materials.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at titam@protitam.com.

Transactional emails related to purchases, course access, account issues, refunds, or legal notices may still be sent when necessary.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Make the website function properly

• Remember preferences

• Analyze website traffic

• Improve user experience

• Measure marketing performance

• Deliver or measure ads

• Understand how users interact with our website and content

Some cookies are necessary for the website to work. Others, such as analytics or marketing cookies, may require your consent depending on applicable law.

You can manage cookies through your browser settings or cookie banner where available.

8. Analytics & Advertising

We may use analytics and advertising tools such as Google Analytics, Meta Pixel, or similar tools to understand website activity and improve our marketing.

These tools may collect information such as page views, clicks, browser type, device type, approximate location, IP address, and interaction data.

Where required, we use these tools based on your consent.

9. Payment Providers

Payments may be processed by third-party payment providers.

We do not store full credit card details on our own systems unless clearly stated otherwise.

Payment providers may process your payment information according to their own privacy policies and legal obligations.

10. Service Providers

We may share necessary personal data with trusted service providers that help us operate our business, such as:

• Course platform providers

• Website hosting providers

• Email marketing providers

• Payment processors

• Analytics providers

• Advertising platforms

• Customer support tools

• Accounting or legal service providers

• Cloud storage providers

These providers may only process data as needed to provide their services to us, subject to applicable data protection requirements.

11. International Data Transfers

Some of our service providers may be located outside Finland or the European Economic Area.

If personal data is transferred outside the EEA, we aim to use appropriate safeguards where required, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

12. How Long We Keep Data

We keep personal data only as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods may include:

• Customer account and course access data: for the duration of your access and a reasonable period afterward

• Purchase and accounting records: as required by accounting and tax laws

• Support messages: as long as needed to handle the request and maintain business records

• Marketing email data: until you unsubscribe or request deletion, unless another legal basis applies

• Analytics data: according to the retention settings of the analytics provider

• Refund and dispute records: as long as needed to protect legal rights and handle claims

When data is no longer needed, we delete, anonymize, or securely archive it where appropriate.

13. Data Security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, platform, email system, or internet transmission is completely secure. We cannot guarantee absolute security.

14. Your Data Protection Rights

Depending on applicable law, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Request restriction of processing

• Object to certain processing

• Request data portability

• Withdraw consent where processing is based on consent

• Unsubscribe from marketing emails

• Lodge a complaint with a data protection authority

To exercise your rights, contact us at titam@protitam.com.

We may need to verify your identity before responding to certain requests.

15. Children’s Privacy

Our products and services are not intended for children under 18 without parental or guardian consent.

We do not knowingly collect personal data from children under 18 without appropriate consent.

If you believe a child has provided us with personal data, contact us and we will take appropriate action.

16. Links to Other Websites

Our website or course may include links to third-party websites, tools, platforms, or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website with the updated date.

If changes are material, we may notify users by email or through the website where reasonable.

18. Contact

For privacy questions or data requests, contact:

PROTITAM / GXA Oy
Email: titam@protitam.com