Last updated: 04.06.2026

These Terms & Conditions apply to the website, products, courses, digital materials, and related services provided by PROTITAM / GXA Oy (“we,” “us,” “our”).

By accessing our website, purchasing a course, creating an account, or using our materials, you agree to these Terms. If you do not agree, please do not use our website, purchase our products, or access our materials.

1. Company Information

Company name: GXA Oy
Brand name: PROTITAM
Business ID: 2873319-3
Registered address: Linkkitorninkatu 1, 20540 Turku, Finland
Contact email: titam@protitam.com

2. What We Provide

PROTITAM provides digital education, online courses, creator resources, video lessons, templates, checklists, and related content focused on music creation, video creation, home content production, personal brand presence, and creator consistency.

Our products are educational digital products. They are not professional legal, financial, medical, psychological, tax, or business advice.

3. Course Access

When you purchase the course, you receive 12 months of access to the course platform, video lessons, bonuses, and included resources from the date of purchase.

After 12 months, your access to the course platform will expire unless you choose to renew.

Renewal is optional. If renewal is available, we may offer it at a discounted rate. You are not required to renew.

Downloadable materials such as workbooks, templates, checklists, guides, and cheat sheets may be kept for your personal use after your course access ends.

4. No Lifetime Access

Course platform access is not lifetime access.

Your purchase gives you access for 12 months unless clearly stated otherwise in writing at the time of purchase.

5. Personal Account Use

Your course access is for your personal use only.

You may not share your login details, account access, videos, downloads, templates, private links, or any paid materials with another person.

We may suspend or terminate access if we believe your account has been shared, misused, copied, distributed, or used in a way that violates these Terms.

6. Payment, Pricing & Taxes

Prices are shown on the checkout page before purchase.

You are responsible for reviewing the price, currency, access period, and payment terms before completing your order.

Unless clearly stated otherwise, your course purchase is a one-time payment for 12 months of access. It is not a monthly payment.

If taxes, VAT, or additional charges apply, they will be shown at checkout where required by law or handled by the payment provider.

7. Refund Policy

We offer a 30-day money-back guarantee for direct purchases made through official PROTITAM / GXA Oy channels.

To request a refund, email titam@protitam.com within 30 calendar days of your purchase.

Please include:

• Your full name

• Your purchase email address

• Your order details

• A short reason for the refund request

After 30 calendar days, refunds are not available.

If your refund is approved, your access to the course and all non-downloadable materials will be removed.

We reserve the right to deny refund requests in cases of clear abuse, fraud, repeated refund behavior, account sharing, copying, distribution, or violation of these Terms.

This refund policy does not limit any mandatory consumer rights that may apply under applicable law.

8. Digital Content & Right of Withdrawal

Our course is digital content that may become available immediately after purchase.

Where required by law, you may be asked during checkout to expressly agree that access to the digital content begins immediately and to acknowledge that this may affect your statutory withdrawal rights.

This does not remove the voluntary 30-day money-back guarantee described above, unless the refund request is abusive, fraudulent, or violates these Terms.

9. No Guaranteed Results

We do not guarantee any specific result from using our course or materials.

We do not guarantee:

• More followers

• More views

• More subscribers

• Viral content

• Income

• Brand deals

• Career opportunities

• Business success

• Personal transformation

• Specific creative outcomes

Your results depend on your effort, consistency, creativity, skills, background, tools, personal situation, market conditions, and how you apply the material.

Any examples, case studies, testimonials, or results shown are for illustration only and are not guarantees of your own results.

10. Educational Purpose Only

Our content is created for educational and informational purposes.

You are responsible for your own decisions, actions, purchases, content, business activities, and results.

Before making legal, financial, business, tax, or professional decisions, you should consult a qualified professional.

11. Intellectual Property

All course videos, lessons, text, graphics, templates, checklists, workbooks, frameworks, images, branding, downloads, and related materials are owned by PROTITAM / GXA Oy or its licensors.

Your purchase gives you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the materials for your own learning.

You may not:

• Copy our course materials

• Share your login or course access

• Resell our materials

• Upload our materials online

• Publish our materials publicly

• Distribute our materials to others

• Use our content to create a competing product by copying our materials

• Claim our content, templates, systems, or frameworks as your own

• Teach, license, or commercially exploit our course materials without written permission

You may use what you learn to improve your own content, creativity, skills, and personal brand. You may not copy, reproduce, or distribute our protected materials.

12. User Content

If you submit comments, testimonials, feedback, messages, assignments, or other content to us, you confirm that you have the right to share that content.

You give us permission to use your feedback or testimonial for marketing purposes only if you have clearly allowed us to do so.

We will not use private student messages publicly without permission.

13. Community & Conduct

If the course includes a community, comment section, group, or support area, you agree to behave respectfully.

You may not post or send:

• Harassment

• Hate speech

• Spam

• Illegal content

• Threats

• Adult or explicit content

• Content that infringes another person’s rights

• Promotions unrelated to the course without permission

We may remove content or suspend access if we believe these rules are violated.

14. Platform Availability

We aim to keep the course platform and materials available during your access period, but we cannot guarantee uninterrupted or error-free access.

Access may occasionally be affected by maintenance, updates, third-party platform issues, internet outages, payment provider issues, technical problems, or events outside our control.

If a major issue affects access, we will make reasonable efforts to restore access or provide a practical alternative.

15. Course Updates

We may update, improve, remove, replace, or reorganize course content at any time.

We do not guarantee that specific lessons, bonuses, features, or updates will always remain available.

Any updates provided during your 12-month access period are included unless otherwise stated.

16. Third-Party Tools & Platforms

Our website, course delivery, payments, email, analytics, video hosting, or marketing may use third-party platforms.

We are not responsible for the actions, downtime, errors, policy changes, or data practices of third-party providers.

You may be required to follow the terms and policies of those third-party platforms when using them.

17. Prohibited Use

You agree not to use our website, course, or materials for unlawful, harmful, abusive, fraudulent, or unauthorized purposes.

You may not attempt to hack, copy, scrape, reverse-engineer, disrupt, overload, or interfere with our website, course platform, payment system, or content delivery.

18. Termination of Access

We may suspend or terminate your access if you:

• Violate these Terms

• Share your account

• Copy or distribute our materials

• Abuse the refund policy

• Use the platform unlawfully

• Harass others

• Attempt to damage or misuse our website or systems

• Engage in fraudulent activity

If access is terminated due to a violation, no refund is owed unless required by mandatory law.

19. Limitation of Liability

To the fullest extent permitted by law, PROTITAM / GXA Oy is not liable for indirect, incidental, special, consequential, or business-related losses, including lost profits, lost revenue, lost opportunities, data loss, personal dissatisfaction, or failure to achieve expected results.

Our total liability for any claim related to a product or service is limited to the amount you paid for that product or service.

Nothing in these Terms limits rights that cannot legally be limited under applicable consumer law.

20. Force Majeure

We are not responsible for delays, interruptions, or failures caused by events outside our reasonable control, including natural disasters, war, strikes, pandemics, government actions, cyberattacks, power outages, internet failures, platform outages, payment provider issues, or other force majeure events.

21. Governing Law

These Terms are governed by the laws of Finland.

If you are a consumer, this does not limit any mandatory consumer protection rights that apply in your country of residence.

22. Complaints & Disputes

If you have a complaint, please contact us first at titam@protitam.com so we can try to resolve the issue directly.

If you are a consumer in Finland or the EU and we cannot resolve the issue, you may have the right to contact consumer advisory services or the Finnish Consumer Disputes Board.

23. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on our website with the updated date.

If changes are material, we may notify users by email or through the course platform where reasonable.

Your continued use of the website, course, or materials after changes means you accept the updated Terms.

24. Contact

For questions about these Terms, contact:

PROTITAM / GXA Oy
Email: titam@protitam.com

Last updated: 04.06.2026

This Privacy Policy explains how PROTITAM / GXA Oy (“we,” “us,” “our”) collects, uses, stores, and protects personal data when you use our website, purchase our products, join our course, contact us, or interact with our services.

1. Data Controller

The data controller is:

Company: GXA Oy
Brand: PROTITAM
Business ID: 2873319-3
Address: Linkkitorninkatu 1, 20540 Turku, Finland
Email: titam@protitam.com

2. Personal Data We Collect

We may collect the following types of personal data:

• Name

• Email address

• Billing information

• Payment confirmation details

• Course account details

• Login and access information

• Messages you send to us

• Support requests

• Course progress or activity inside the course platform

• Download activity where technically available

• Marketing consent preferences

• IP address

• Device and browser information

• Website analytics data

• Cookie and tracking data

• Purchase history

• Refund request information

We do not intentionally collect sensitive personal data unless you voluntarily provide it to us.

3. How We Collect Data

We collect personal data when you:

• Visit our website

• Purchase a course or digital product

• Create a course account

• Subscribe to an email list

• Download a free resource

• Contact us by email or form

• Request support

• Request a refund

• Interact with our emails, pages, ads, or course platform

• Accept cookies or tracking technologies

4. Why We Use Your Data

We use personal data for the following purposes:

• To provide access to purchased courses and digital products

• To process payments and manage orders

• To send order confirmations and course access details

• To provide customer support

• To respond to messages and questions

• To manage refunds and account issues

• To deliver email updates, if you have subscribed or if the message relates to your purchase

• To improve our website, course, content, and customer experience

• To understand website and course usage

• To protect our business, platform, intellectual property, and users

• To comply with legal, accounting, tax, and regulatory obligations

• To send marketing emails where allowed by law or based on your consent

5. Legal Basis for Processing

We process personal data based on one or more of the following legal bases:

Contract:
We process your data when necessary to deliver the course, digital product, account access, payment confirmation, customer support, or refund handling.

Legal obligation:
We process certain information to comply with accounting, tax, consumer protection, and legal requirements.

Consent:
We use consent for certain marketing emails, cookies, tracking, or other activities where consent is required.

Legitimate interest:
We may process data to improve our services, protect our website, prevent fraud, analyze performance, respond to customer requests, and maintain business records, as long as this does not override your rights.

6. Email Marketing

If you subscribe to our email list, download a free resource, or give marketing consent, we may send you emails about creator education, course updates, content tips, offers, and related materials.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at titam@protitam.com.

Transactional emails related to purchases, course access, account issues, refunds, or legal notices may still be sent when necessary.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Make the website function properly

• Remember preferences

• Analyze website traffic

• Improve user experience

• Measure marketing performance

• Deliver or measure ads

• Understand how users interact with our website and content

Some cookies are necessary for the website to work. Others, such as analytics or marketing cookies, may require your consent depending on applicable law.

You can manage cookies through your browser settings or cookie banner where available.

8. Analytics & Advertising

We may use analytics and advertising tools such as Google Analytics, Meta Pixel, or similar tools to understand website activity and improve our marketing.

These tools may collect information such as page views, clicks, browser type, device type, approximate location, IP address, and interaction data.

Where required, we use these tools based on your consent.

9. Payment Providers

Payments may be processed by third-party payment providers.

We do not store full credit card details on our own systems unless clearly stated otherwise.

Payment providers may process your payment information according to their own privacy policies and legal obligations.

10. Service Providers

We may share necessary personal data with trusted service providers that help us operate our business, such as:

• Course platform providers

• Website hosting providers

• Email marketing providers

• Payment processors

• Analytics providers

• Advertising platforms

• Customer support tools

• Accounting or legal service providers

• Cloud storage providers

These providers may only process data as needed to provide their services to us, subject to applicable data protection requirements.

11. International Data Transfers

Some of our service providers may be located outside Finland or the European Economic Area.

If personal data is transferred outside the EEA, we aim to use appropriate safeguards where required, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

12. How Long We Keep Data

We keep personal data only as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods may include:

• Customer account and course access data: for the duration of your access and a reasonable period afterward

• Purchase and accounting records: as required by accounting and tax laws

• Support messages: as long as needed to handle the request and maintain business records

• Marketing email data: until you unsubscribe or request deletion, unless another legal basis applies

• Analytics data: according to the retention settings of the analytics provider

• Refund and dispute records: as long as needed to protect legal rights and handle claims

When data is no longer needed, we delete, anonymize, or securely archive it where appropriate.

13. Data Security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, platform, email system, or internet transmission is completely secure. We cannot guarantee absolute security.

14. Your Data Protection Rights

Depending on applicable law, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Request restriction of processing

• Object to certain processing

• Request data portability

• Withdraw consent where processing is based on consent

• Unsubscribe from marketing emails

• Lodge a complaint with a data protection authority

To exercise your rights, contact us at titam@protitam.com.

We may need to verify your identity before responding to certain requests.

15. Children’s Privacy

Our products and services are not intended for children under 18 without parental or guardian consent.

We do not knowingly collect personal data from children under 18 without appropriate consent.

If you believe a child has provided us with personal data, contact us and we will take appropriate action.

16. Links to Other Websites

Our website or course may include links to third-party websites, tools, platforms, or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website with the updated date.

If changes are material, we may notify users by email or through the website where reasonable.

18. Contact

For privacy questions or data requests, contact:

PROTITAM / GXA Oy
Email: titam@protitam.com

By completing this purchase, I confirm that I have read and agree to the Terms & Conditions and Privacy Policy.

I understand that this is a digital course with 12 months of access from the date of purchase.

I understand that access to the digital course may begin immediately after purchase.

I understand that PROTITAM / GXA Oy offers a 30-day money-back guarantee for direct purchases, and that refund requests must be submitted by email within 30 calendar days of purchase.

I understand that the course is educational and that no specific results, income, followers, views, audience growth, or business outcomes are guaranteed.